John Ford and Associates is a specialized firm dedicated to resolving workplace conflict through expert mediation and training services. Founded by John Ford, an experienced workplace mediator and author of “Peace at Work,” the firm helps organizations manage conflict competently to save time and money while fostering a harmonious work environment.
The firm focuses on developing conflict competence within organizations by offering tailored coaching, training, and mediation—both in-person and online. Their approach emphasizes interpersonal skills, emotional intelligence, and practical strategies to address disputes and dysfunction. They work primarily with HR professionals, leaders, managers, and teams seeking to improve communication, reduce legal risks, and enhance workplace culture.
Services Offered
- Workplace Mediation
- HR Mediation Training
- Soft Skills Training
- Soft Skills Coaching
- Teams in Trouble facilitation
- In-House Mediation Programs
- 360 Degree Factfinding
- Communication training
- Conflict resolution training
- Emotional intelligence development
- Assertion and negotiation training
- Dealing with difficult behavior
- Customer service training
- Nonverbal communication training
- De-escalation techniques
- Stress management training
- Diversity and inclusion training
- Online mediation and training options
Based in Oakland, California, John Ford and Associates offers services both in-person and online, making their conflict resolution expertise accessible to a wide range of organizations. John Ford has been recognized as a Top Communication Coach by Coachfoundation, underscoring the firm’s commitment to excellence in interpersonal and professional development.
